Excited about the all new Disney Genie and Disney Genie Plus Service? Do you find it confusing? We are here to help. Learn more about this service and contact us to book your trip to be sure everything is magical.
The first part of the new Disney Genie Service is free and available to everyone who visits the Walt Disney World Resort. To access the Disney Genie you will visit the My Disney Experience app. This is the same app that has been used to plan Disney vacations since 2013. Just be sure you have the latest version of the app to unlock these new features. Some new features include:
- Personalized Daily Optimizer
- Real Time Tip Board
- Forecasted Wait Times
- Virtual Assistant
Plus you will still be able to use the current features of:
- Restaurant Waitlist, Check-in, and Reservations
- Mobile Order
- Standby Attraction Queues
- Virtual Queues for Select Attractions (Remy’s Ratatouille Adventure)
The first step to using Disney Genie Services is the onboarding process. This is completed by the guest after your reservation and tickets are linked to My Disney Experience AND you have selected your park reservations. This can be started at the beginning of your planning process, right after booking, or you can wait until your arrival at Walt Disney World or any time in between. There is not a rush to do it, so you can complete it when its most convenient for you.
You will complete your onboarding ONLY on the My Disney Experience mobile app. Start on the homepage and look for the Disney Genie Service, tap the + sign on the bottom menu, or select the 3 bars on the far right of the bottom menu and then Select Disney Genie. You will select the date and park you will be attending and then select attractions, dining, and more that you want included in your day. You can put in interests like princesses or Star Wars and height restrictions. Then the Genie will create your best Disney day that you can follow, adapt, and interact with during your stay.
Here is a recording we did to help you see how to onboard – Genie+ Onboarding Video
Disney Genie Plus and Individual Lightning Lane
The next part of Disney Genie Service is the paid portion that gives you access to the Lightning Lane. The Lightning Lanes replaces the old fastpass lane and gives you a shorter wait time for your favorite attractions. There are two different products available that you can purchase to have access to the Lightning Lanes. They can be purchased separately or combined for your best Disney day. Check the chart below to see which rides are available with Disney Genie Plus and which are through the Individual Lightning Lane purchase. Notice that attractions are on not listed on both the Disney Genie Plus list and the Individual Lightning Lane list. For example, if you wanted access to Space Mountain, you would have to purchase an Individual Lightning Lane for that since it’s not included under the Disney Genie Plus attractions. Lastly, the Individual Lightning Lane options is also being referred to as the Individual Attraction Selection in some sources. This is the same thing. Since this is a new service it seams there are still some tweaks to the titles. We don’t want you to be confused by this. Here is a video of how to select your lightning lane – Genie+ Lightning Lane Selection. Let’s dig into these two options a little bit further.
Purchase Disney Genie+ for your whole trip by adding it to your package ahead of time OR purchase daily at midnight for individual days.
Disney Genie+ allows you to select arrival windows for Lightning Lane entrances to available attractions one at a time throughout your day. View the chart below (purple Genie+ section) to see available attractions. You may only get one Lightning Lane access per attraction per day.
As a Disney guest, you can reserve your first Lightning Lane at 7am and make another selection after that one is used up until the end of the day. If your next Lightning Lane return time is more than a couple hours away, the Disney Genie will let you know when you can select your next Lightning Lane. You can reserve attractions seamlessly between parks when park hopping.
Also included are Audio Tales to listen to around the parks and Photo Lenses. In order to download your pictures you will need to purchase the photos or include memory memory in your package.
Cost: $15 per person per day
Purchase Individual Lightning Lane Selections or Individual Attraction Selections for an arrival time for up to 2 attractions per day. View the chart below (blue Individual Lightning Lane Section) to see available selections. You will not be able to select the same attraction twice BUT you CAN select attractions in different parks if you have the park hopper.
Purchases will be made IN the My Disney Experience App the day of use. Disney Resort Guests can purchase at 7am while other guests can purchase after park opening.
Pricing and availability will vary by date, attraction, and park. Look in the My Disney Experience App to see the daily pricing.
Cost: Varies but estimated $7-$15 based on attraction and date
Ready To Start Planning?
The new Disney Genie System will help you have the most magical day at Disney. It still may leave you with some questions though and our Magical Memory Planners Travel Advisors can help you maximize this service to have your best Disney day. Get started by requesting more information on our quote form.